At Elisora, every enquiry is handled with care and discretion.

Whether you are seeking assistance with an order, a bespoke request, or general information, our team is here to help.

Get in Touch

For all enquiries, please contact us using the form below or via email.

We aim to respond within 24–48 business hours.

Email:

theelisora@gmail.com

Whatsapp:

+39 3802411944

(Responses are handled personally and with attention.)

Order & Support Enquiries

For faster assistance, please include the following details when contacting us:

• Order number

• Email address used at checkout

• A brief description of your request

This allows us to review your enquiry efficiently and accurately.

Custom Orders & Bespoke Requests

If you are interested in a custom or made-to-order piece, please share as much detail as possible, including:

• Preferred metal and stone

• Size or measurements

• Timeline or occasion

• Any specific design references

Our team will guide you through the next steps once your request has been reviewed.

Response Time

We respond to enquiries during business hours.

Please allow additional time during peak periods or holidays.

Urgent requests related to delivery or order issues are prioritised.

A Considered Conversation

Elisora values clarity, respect, and intention — in communication as in craft.

Every message is reviewed with care, and every response reflects our commitment to a refined experience.

Discretion, clarity, and care — always.